1. Introduction

Aetheria Hotel & Spa respects your privacy and is committed to protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following data:

• Personal details (name, email, phone number)
• Booking information (stay dates, preferences)
• Payment information (processed securely via third parties)
• Technical data (IP address, browser type, cookies)

3. How We Use Your Data

We use your data to:

• Process and manage reservations
• Communicate with you regarding your stay
• Improve our website and services
• Send promotional offers (only with your consent)

4. Legal Basis for Processing

We process your data based on:

• Contract performance (booking services)
• Legal obligations
• Legitimate interest (service improvement)
• Consent (marketing communications)

5. Data Sharing

We may share your data with:

• Payment providers
• Booking platforms
• IT and hosting service providers

We do not sell your personal data.

6. Data Retention

Your data is stored only as long as necessary for:

• Booking and legal requirements
• Accounting and tax purposes
• Customer service improvement

7. Cookies

Our website uses cookies to:

• Enhance user experience
• Analyze traffic and performance

You can manage cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Your Rights

Under GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability

To exercise your rights, contact us at: info@aetheriahotel.com

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

12. Contact

For privacy-related inquiries: info@aetheriahotel.com